You have two ways to delete your Strivonex Coach account. You can sign in and delete it yourself immediately, or — if you can no longer access your account — request deletion without signing in. Both routes are available to you.
Sign in and delete immediately
The fastest and most secure way to delete your account is directly from within the Strivonex Coach app. Sign in, open your Profile / Settings, and select Delete Account. You will be asked to confirm, and your account will be permanently removed.
What happens when you delete your account
Your data is removed or anonymised
Your Strivonex Coach account and associated personal/profile data — including your name, email, profile photo, body measurements, weight logs, workout logs, nutrition logs, check-ins and messages — will be deleted or anonymised where appropriate. Most data is removed within 30 days.
Deletion is permanent
Account deletion cannot be undone. Once your account is deleted, you will not be able to sign in or recover your data. If you change your mind, you will need to create a new account.
Some information may be retained
Certain records — such as payment, tax and accounting records, and records needed for fraud prevention, security or dispute resolution — may need to be retained where Strivonex has a legal, regulatory or accounting obligation. Where information must be retained, it is kept only for as long as required by applicable legal or regulatory obligations and will not remain available as an active user account.
Cancel subscriptions first
If you have an active subscription — as a coach paying for Strivonex Coach, or as a client paying your coach — you should cancel or resolve any relevant subscription or payment obligations as part of the deletion process. Coaches should cancel their Strivonex Coach subscription; clients should address any coaching subscription directly with their coach.
Request account deletion
If you cannot sign in to Strivonex Coach to delete your account yourself — for example, you have lost access to your email or cannot log in — you can request deletion using the form below. You do not need to be signed in to submit this request.
